Terms of Service for SmartOwner.com
Introduction
Welcome to SmartOwner.com. This website is owned and operated by SmartOwner Pte. Ltd. ("SMARTOWNER"). By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as 'User Agreement'), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).
This agreement is in effect as of 29th May 2018.
We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.
Responsible Use and Conduct
By visiting our website and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as 'Resources'), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines.
Wherein, you understand that:
a. In order to access our Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date.
b. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account/s.
c. Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means.
d. Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.
e. Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.
f. You are solely responsible any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.
g. We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:
1. Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;
2. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;
3. Contains any type of unauthorized or unsolicited advertising;
4. Impersonates any person or entity, including any SmartOwner.com employees or representatives.
h. We have the right at our sole discretion to remove any content that, we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.
i. We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you using any open communication tools on our website, provided that it doesn't violate or infringe on any 3rd party copyrights or trademarks, becomes the property of SMARTOWNER, and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our Resources. All information provided as part of our registration process is covered by our privacy policy.
j. SMARTOWNER does not take title to any property sold by or through this website, nor does it develop or construct any property made available through this website. The services offered by SmartOwner through this website are intended primarily to assist persons identify real property assets with appreciation potential located in India, and to facilitate the purchase and sale of those properties. However, any property made available for sale through this website is being offered by the third party owner thereof. While SmartOwner seeks to identify various prospective sellers of properties and cause those properties to be listed for sale through this website, the purchase or sale of any property through this website will be consummated on terms and conditions established by the owner of the property and the purchaser. SmartOwner does not represent or act for or on behalf of any particular owner or developer of the properties listed on or through this website nor does it act as an “agent” for any developer or seller of properties as that term is used in the U.S. Interstate Land Sales Full Disclosure Act or in any similar laws.
k. You agree to indemnify and hold harmless SMARTOWNER and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us.
l. All information on SmartOwner.com is provided as general information and is not intended to be tax or legal advice, and persons interested in using SmartOwner’s site should consult with their own tax, financial and legal advisors.
Privacy
Your privacy is very important to us, which is why we've created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement. To read our privacy policy in its entirety, click here.
Limitation of Warranties
By using our website, you understand and agree that all Resources we provide are "as is" and "as available". This means that we do not represent or warrant to you that:
i) the use of our Resources will meet your needs or requirements.
ii) the use of our Resources will be uninterrupted, timely, secure or free from errors.
iii) the information obtained by using our Resources will be accurate or reliable, and
iv) any defects in the operation or functionality of any Resources we provide will be repaired or corrected.
Furthermore, you understand and agree that:
v) any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
vi) no information or advice, whether expressed, implied, oral or written, obtained by you from SMARTOWNER or through any Resources we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.
Limitation of Liability
In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. SMARTOWNER will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.
Copyrights/Trademarks
All content and materials available on SmartOwner.com, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of SMARTOWNER, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by SMARTOWNER.
Termination of Use
You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.
Governing Law
This website is controlled by SMARTOWNER. It can be accessed by most countries around the world. By accessing our website, you agree that the statutes and laws of our state, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.
Furthermore, any action to enforce this User Agreement shall be brought in the federal or state courts You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.
Guarantee
UNLESS OTHERWISE EXPRESSED, SMARTOWNER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
Contact Information
If you have any questions or comments about these our Terms of Service as outlined above, you can contact us at:
SMARTOWNER
24 Raffles Place #25-04A Clifford Centre
Singapore 048621
info@smartowner.com
Privacy Policy
Here at SmartOwner, we take data security very seriously, and take pride in adhering to the highest standards of international privacy, regardless of their jurisdiction. We live in an increasingly digital world without being adequately familiar with the traces we leave behind in it, and our privacy policy is designed not only to help you understand the information you share online, but also educate you about your rights regarding your data and empower you to take control of it. We hope you read this Privacy Policy in full, so we’ve hacked away at it till only the important stuff remained in a manageable container of just three pages! Even so, we understand that you might not have the time, so here are some key points extracted below to give you the gist of what you absolutely should know:
• When registering on our site and through the course of the investment process, we will receive information like your name, email address, IP address, mailing address, phone number, bank account etc. These are maintained on our secure databases and handled with the utmost discretion
• We are a private website and nothing you share with us is searchable or viewable by others on the internet. We strictly do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we notify you in advance
• We use various enterprise solutions like CRM tools hosted on Amazon Web Solutions, G Suite email, LiveChat, and DocuSign among others. Please see the section of the privacy policy that deals with third-party applications for a full list of these
• If you have any questions about the information in this document, we are happy to help you understand this in more detail. All you need to do is contact us and our team will handle your request. In fact, we’ve specially appointed a Chief Data Officer to focus on these queries about your information
That wasn’t too hard was it? Why not keep going? We strongly recommend you read through our entire Privacy Policy in detail below and welcome your feedback or questions should you wish to discuss or clarify anything you read here.
What personal information do we collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your name,email address, and phone number to help you get connected with us. As we are a global firm, we may also store your IP address in order to ensure you are handled by the appropriate team. Upon becoming our client, will also ask you to share your bank account details, taxation number, and identity proofs so we can proceed with the investment process.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, or use certain other site features in the following ways:
• To personalize a user's experience and to allow us to deliver the type of content and product offerings in which you are most interested
• To allow us to offer you personalized and outstanding service in responding to client requests.
• To quickly process your transactions, and place calls on request or to service follow-ups
• To keep in touch with you regarding our industry analysis reports, project updates, and exclusive new investment opportunities before they are open to the general public
How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems. These individuals are required to keep the information strictly confidential. In addition, all sensitive information, including any payment details, you supply is encrypted via Secure Socket Layer (SSL) technology. All online payments are processed through a gateway provider and are not stored or processed on our servers. We utilize cutting edge security measures when you place an order, enter information, submit a form, or accesses your information to maintain the safety of your personal information. We subject our website and data storage systems to security scans on a regular basis, in order to identify potential security holes and assess known vulnerabilities.
How do we empower you to control your own data?
We are wholly transparent about the data we collect and store. Should you wish to see the personal information you have shared over the course of your relationship with us, please contact our Chief Data Officer, who will be happy to give you visibility about the information we have. You may then ask to have non-critical information, i.e information that is not needed for you to complete your transaction with us or maintain your account if you are invested in one of the projects, removed from the databases.
How do we view your data privacy within our organization?
Our teams are thoroughly trained on the high standards of data protection that we operate with in the organization. Information is meticulously organized by category such that individual teams only have access to the section of information that they require to complete their tasks. Additionally, our organizational setup includes a Chief Data Officer, who oversees the management of client information that we handle, regularizes the culture of data privacy across the organization, monitors for anomalies and compliances, and also serves as the point of contact for all our stakeholders like clients or visitors who have questions about their data and the usage thereof.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We use cookies to understand and save user's preferences for future visits. They help us compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. The use of all such data is not associated with your individual identity in any way. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you choose not to allow cookies, some features will be disabled and some of our services will not function properly.
Third Party Disclosure
Your information is safe with SmartOwner. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice and receive your permission. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. The enterprise solutions and partners we work with include AWS for primary data storage, email services from G Suite, ReplyApp, SendGrid, and MailChimp, support services from LiveChat and Intercom, and DocuSign for e-signing services. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We may also use trusted third-party services like Google Analytics, LuckyOrange, and other publishers that track this information on our behalf, and optimize the user experience that we can tailor based on your preferences.
Third party links
We do not include or offer third party products or services on our website, period.
